TTI Customer Testimonials
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Tom Kinney and Telephone Technology Integration (TTI) have provided our practice with excellent phone service for over 20 years. The superior service that we have received from TTI over the years is irreplaceable. Tom and his team have become part of our company’s family dynamic. They are friendly, provide excellent customer service and will grow with your company, as they did ours.
Maria Johnson
Practice Administrator
Maria Johnson
Practice Administrator
Tom Kinney, Rich Mirabella and Jeff Lombardo have been providing telephone services for our Law Firm for over five years. To say my life has gotten better since the start of our relationship with Telephone Technology Integration is an understatement! Not only is the Firm saving hundreds of dollars a month from our prior phone provider, there Team is available to assist and responds within hours. Rich has spent many “after” hours with me and our prior phone provider waiting on hold for what seemed like hours only to be transferred and transferred again with no resolution. The services we receive from Telephone Technology Integration thankfully, is the complete opposite and has relieved a lot of stress for the staff. Their knowledge of phone services really helped us get through Covid when working at home became the new norm. I highly recommend this Company; you will not be disappointed.
Mary Bock
Office Administrator
Attorney At Law
Mary Bock
Office Administrator
Attorney At Law
Tom Kinney and Telephone Technology Integration (TTI) have been providing service to our Catholic Chruch and School for more than 15 years, and we could not be more pleased with their service and support.
From a technology perspective, they have moved beyond the initial installation to support upgrades and maintenance of our system. Over this time, staff members have changed and they have provided training and support as needed. Some examples of why we speak so positively about their service include:
Rev James J. Grogan, Sr., pastor
From a technology perspective, they have moved beyond the initial installation to support upgrades and maintenance of our system. Over this time, staff members have changed and they have provided training and support as needed. Some examples of why we speak so positively about their service include:
- Networked our campus for parish buildings and staff
- Networked our school building for an integrated parish system
- Provided support rapidly for any questions, and over these years the occasional – but rare – system issues.
- Helped us save substantially on our telephone technology bills
Rev James J. Grogan, Sr., pastor
TTI Named 2021 Vendor of Year
In 2019 the vendor who managed our Avaya phone system in Jersey City went out of business and so TTI came to us through a recommendation. TTI was able to program the Avaya system and quickly replace a defective part. They showed us how we could cut cost and better handle the calls using SIP Trunks instead of PRI Line. They did such great work with our phones we rewarded them our IT business. Once we saw how well TTI performed with our IT needs we knew we wanted them to manage our 3 NYC Offices. Now TTI manages all our phones, faxes, and computers, and they continue to work hard for us and stay responsive to our needs.
Jody Gelfand
VP
Jody Gelfand
VP
Please accept this letter as a recommendation for Thomas Kinney at Telephone Technology Integration. Tom has assisted and supported various communication projects for Health Physician Services. He has taken a lead role in troubleshooting and resolution services. Tom is extremely reliable and responsive and is a key member of ARIA communication support team.
Carol Cirone
Carol Cirone
We needed a new Phone System and TTI came highly recommended. Tom Kinney came in and looked over all our bills and showed us where we were overspending. He provided us with a new phone system that worked with SIP Trunks instead of Verizon Lines. The new phone system Auto Attendant directed our customers into a call Queue where calls are answered in the order they are received. Lastly, they provided us with customized Music on Hold that plays our company jingle.
TTI was able to cut cost and improve services for our phone lines, phone system & compuer services.
Austin Bombaro
President
TTI was able to cut cost and improve services for our phone lines, phone system & compuer services.
Austin Bombaro
President
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Great Company & Service
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Mr. Kinney is very knowledgeable about his field. He is able to get his customers the most appropriate equipment and services to give them the best experience for their business needs.
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My company purchased a phone system from Tom and TTI and have nothing but good things to say about him and his company. Great small business solutions!
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"Great service. Fast, attentive, and reliable."
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When I was at Continuum Health Alliance some of our clients were using Avaya Partner and ATT Phone Systems and we were having many issues with the existing phone vendors and/or finding some one else who can provide us with good service at a reasonable cost. I came across TTI and contacted Thomas, who was extremely professional and knowledgeable. I explained him our issues and asked him about his rates. As compared to others their rates were at least 30 to 50% less and their techs had good understanding of Avaya and ATT systems. On top of that their response time was great as all our clients were health care facilities and we needed things fixed fast. If you are looking for a new phone system solution and you need to support your existing solution TTI is absolutely great. I'm looking forward to work on more projects with TTI.
Mohammad Ali |
Tom has given us great service for phone and internet for over a dozen years. Through three offices, three phone systems and four internet providers, he and his great tech folks have been there for us, getting us back up and running no matter what!
Janice Pressure |
Worked with TTI and Tom for 5 yrs for our Dr Practice. Smooth transition from our old system and Tom took time to explain everything. He is always available and if there is a problem he is right on it. I can’t say enough about the great service.
Lee Ann Morales
Practice Administrator
Lee Ann Morales
Practice Administrator
Tom is a great partner to have. He's responsive and get's the job done very professionally and economically. Would recommend him for any telephone issues that you might have.
Jake Spigelman
Co-Owner
Jake Spigelman
Co-Owner
I want to thank Tom at Telephone Technology for the excellent phone system they installed last year and the service he has provided when ever we have an issue or just need a questions answered on how to work certain features on the phone system. They have been very fair with prices and support plans.
Jerome Fiore
President
Jerome Fiore
President
I just wanted to reach out and say Thank you to Tom at Telephone Technology Integration. We recently had a new phone system installed here at our store, Tom gave valuable personalized service helping us decide which system would be best for our operation. The system has worked out great! Even several months later with a simple follow up question Tom was more than willing to help. I would highly recommend TTI.
Thanks again!
Larry Pizzutillo
Owner
Thanks again!
Larry Pizzutillo
Owner
Just a quick note about TTI - Their work was exceptional for M. Buono Beef Co. in regard to installing a new phone system and saving the company 75% on the Verizon bill.
When one of our PCs crashed TTI came right out same day and fix the problem. They are friendly and efficient, and I highly recommend TTI to handle any phone or computer need.
Cheryl McKain
Manager
When one of our PCs crashed TTI came right out same day and fix the problem. They are friendly and efficient, and I highly recommend TTI to handle any phone or computer need.
Cheryl McKain
Manager
Our Law Office of has used the services of Telephone Technology Integration since March of 2017. Our phone system was set up with a smooth transition from our old system. The company is reliable, quick to respond to any questions and always accessible. We are very pleased with their service and professionalism.
Kay Carey
Paragegal
Kay Carey
Paragegal